HOTT’s management philosophy involves dealing with tenants in an inclusive, respectful manner and seeking to offer tenants meaningful opportunities at all levels of the organization. At the same time, it is important at HOTT for us to meet our responsibilities as a landlord. Thus we endeavour to ensure that all essential aspects of property management are being taken care of in a timely and professional manner.
It is very important to HOTT that tenants feel safe and secure in their homes, and that they are able to develop and maintain a sense of ownership over not only their own unit but also their building. One way we facilitate this is that tenants are treated respectfully and invited but never pressured into being involved.
“I would recommend any organization or government to help HOTT to achieve their goal. In achieving this goal, they will be able to help many more who are struggling to come out of this vicious cycle.” – Tenant